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Calls (CDR)

Panel page: Calls (Ctrl K → calls, or paste a phone number)

Every call is one row: answered, failed, or refused by the switch.

  • Paste a number into Ctrl K to open the calls to or from it.
  • CLD filters on the dialled number. It matches the start of the number: type 234 for all of Nigeria.
  • Talk ≥ / ≤ finds short or long calls, for example every answered call under 10 seconds.
  • More filters has the rest: customer, terminator, result.
  • The time range you choose is kept when you come back.

Click a row. The call opens with four tabs:

Tab What it tells you
Call Who sent it, the numbers, the result, talk time, the price and the cost
Routing Which routing group and sub-group were used, every terminator that was tried, and why each was skipped or failed
SIP The SIP messages, with the answer code from the port or carrier
Recording Play the call, if recording was on and the recording was kept

A call the switch refused (unknown customer, no route, a number list, a limit) is in the list too, marked as refused, with the reason.